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  3. Cambridge Reader FAQs

Cambridge Reader FAQs

  • How do I download the app?
  • What are the technical requirements?
  • How do I register a new account?
  • How do I know if I’m a GO, Cambridge Learn or Elevate customer?
  • Can I use the app offline?
  • What should I do if I receive a login error message?
  • Why is it logging me into my Elevate account when I use my GO credentials?
  • Can I reset my password in the app?
  • Can I log into multiple devices using the same account?
  • How do I add new resources to my account?
  • Why can’t I see all my Elevate resources on the app?
  • Are annotations and bookmarks made in the app visible on the web reader and vice versa?
  • Why do some tables and interactive activities not render properly in the app?
  • How do ‘Groups’ work in Cambridge Reader ?
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